Jira Service Management

{"xsrfToken":"04f4ffe687452673fad0abf38e8054954840734b_lout","branding":{"id":"32","key":"sfus","name":"SpinFire Helpdesk","portalBaseUrl":"/servicedesk/customer/portal/32","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/32/37","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#004d78","headerLinkHoverBGColor":"#004d78","headerBadgeColor":"#004d78"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/f8e41076-27b0-4c99-9a0a-a17fef698e2a/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI5MDQ1OWJlMS1lMjdkLTQxNmYtYjllYi1iZjY4MWYxYjQ5NDEiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmY4ZTQxMDc2LTI3YjAtNGM5OS05YTBhLWExN2ZlZjY5OGUyYSI6WyJyZWFkIl19LCJleHAiOjE3MzY0Mjg2NDYsIm5iZiI6MTczNjQyODA0Nn0.r3Xef2cZPoNu6_7mqbvW6S1D2Aca-WOBt4qmq1Uwu30&client=90459be1-e27d-416f-b9eb-bf681f1b4941&mode=fit","logoId":"f8e41076-27b0-4c99-9a0a-a17fef698e2a","isLogoAvailable":true,"helpCenterTitle":"Welcome to Tech Soft 3D Support 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href=\"https://lms.spinfire.com/dashboard\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\">SpinFire Learning Center</a></li>\n <li><a href=\"https://help.spinfire.com/\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\">SpinFire Documentation </a></li>\n <li><a href=\"https://www.theorem.com/documentation\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\">Theorem Documentation </a></li>\n</ul>","translations":{"de-DE":{"localeDisplayName":"German (Germany)"},"en-US":{"helpCenterTitle":"Welcome to Tech Soft 3D Support Portal!","sharedPortalName":"Tech Soft 3D Support Portal","announcementHeader":"Tech Soft 3D Toolkit and Application Support","announcementMessage":"h3.Toolkit Developer Support\nh4.Detailed information related to Developer Support and our Toolkit Products:\n* [Developer Support 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versions of Spinfire(11.7.x onwards) <a href=\"https://help.actify.com/sf1100/floating-license-installation\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">https://help.actify.com/sf1100/floating-license-installation</a></li>\n</ul>\n<ul class=\"alternate\" type=\"square\">\n <li>For customers up to date with their maintenance you may use our new Learning Center (LMS) for our free training courses for all of our products: <a href=\"https://learning.lms.actify.com/\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">https://learning.lms.actify.com/</a></li>\n</ul>","callToAction":"General Technical Support","introHtml":"<p>General Support Issue</p>","icon":10432,"iconUrl":"https://partner.support.techsoft3d.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10432","groups":[59],"key":""},{"id":"270","name":"Licensing Requests and Issues Form","descriptionHtml":"<ul class=\"alternate\" type=\"square\">\n <li>Please provide your Seat ID 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underline;\">here</a></p>\n<p><a href=\"https://help.spinfire.com/sf1100/what-s-new-in-spinfire-11\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\">Release Notes</a> | <a href=\"https://help.spinfire.com/sf1100/installation-and-configuration\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\">Download Link</a></p>\n<h4><a name=\"SpinFireSupport%40actify.comisnolongermonitored.PleaseuseSpinFireSupport%40techsoft3d.comforallSpinFireProducts.\" target=\"_blank\" style=\"text-decoration: underline;\"></a>SpinFireSupport@actify.com is no longer monitored. 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